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Making a Complaint

You can make a complaint:

• In person at the Cayman Islands Public Library Service
• By telephone (345) 949-5159
• In writing to:
•  
  CIPL Deputy Director
  George Town Public Library
  PO Box 1172
  Grand Cayman KY1–1102
  Cayman Islands
  Telephone: 949-5159
•  
• By email: benedicta.conolly@gov.ky

When making a complaint, try to give us as much detail as possible, for example:

• What service, policy, person or aspect of the Portfolio/Ministry/Department you are complaining about.
• If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
• Any expectations you may have had of the Cayman Islands Public Library Service's services, as a result of information we provided or what staff of the Cayman Islands Public Library Service may have said.
• Your name, address and contact details so that we can respond to your complaint.
• Anything else which you think would help to make your point and help us to investigate your concerns.

Last Updated: 2008-12-08