Making a Complaint

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You can make a complaint:

  • In person at the Cayman Islands Public Library Service
  • By telephone (345) 949-5159
  • In writing to:
  •  
    CIPL Deputy Director
    George Town Public Library
    PO Box 1172
    Grand Cayman KY1–1102
    Cayman Islands
    Telephone: 949-5159
  •  
  • By email: benedicta.conolly@gov.ky

When making a complaint, try to give us as much detail as possible, for example:

  • What service, policy, person or aspect of the Portfolio/Ministry/Department you are complaining about.
  • If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
  • Any expectations you may have had of the Cayman Islands Public Library Service's services, as a result of information we provided or what staff of the Cayman Islands Public Library Service may have said.
  • Your name, address and contact details so that we can respond to your complaint.
  • Anything else which you think would help to make your point and help us to investigate your concerns.

Last Updated: 2008-12-08